Q: Can I play on OS X or Linux?
Q: I see characters that move by themselves without responding. What are they, and what should I do?
- There is a possibility that this is a bot; a program used by players to automate leveling or other activities. Note that sometimes these people are simply busy or are not in a state to talk. If you suspect a bot, send a support ticket to the GMs
Q: Where is the server located, and are proxies available?
- The server is located in France. There are currently no proxies available
Q: What does the "cannot init D3D or GRF file has a problem!" error mean?
- It is an error dealing with graphics. Run the RO setup program, and verify that a graphics mode has been selected in the first option box. If there are no options available, compatible graphics drivers are not installed. Please verify that hardware requirements are fulfilled and drivers are up-to-date.
Q: When I patch, it downloads, but at the end it says "Failed to write file".
To launch the patcher, run it in 'administrator mode
Q: Can I get a Stat or Skill Reset?
- Yes, there are some free methods and some methods that requires items (for higher characters). See stat reset and skill reset for more information.
Q: Can I change my character's name without remaking it?
- Not at the moment.
Q: Can I change my character's gender?
- Gender is determined when you make a new character. It is possible to have male and female characters on the same account.
Q: Is multi-leveling enabled?
- No. You will only get three level at a time.
Q: I've patched, but I'm still encountering in-game errors, or not benefiting from the new updates mentioned in the Discord update channel.
You can delete the .DLL file in your game folder and patch again.
Q: I can't raise my skill points for some reason.
- Minimize your skill window by pressing the '-' button at the upper right portion of the screen (See the next question for information on this)